Terms & Conditions

1. Acceptance of Terms

By accessing or using OverTheRoad.ai ("the Service"), a product of Milisec Solutions LLC, a Minnesota limited liability company ("Company," "we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Service. "You" refers to the individual or entity registering for or using the Service.

2. Description of Service

OverTheRoad.ai is a web-based back-office platform for owner-operators and small trucking fleets. The Service provides tools for load management, invoicing, IFTA reporting, compliance tracking, cash-flow forecasting, fleet monitoring, and AI-powered business assistance. The Service integrates with third-party providers including Samsara, QuickBooks, Stripe, and others at your direction.

3. Account Registration

• You must provide accurate and complete information when creating an account.
• You are responsible for maintaining the security of your account credentials.
• You must be at least 18 years old and legally authorized to operate a commercial motor vehicle business to use the Service.
• You are responsible for all activity that occurs under your account.
• Your account is for use by a single individual. Sharing your login credentials with others is prohibited unless you are subscribed to a plan that explicitly includes multiple user seats.

4. Subscription & Billing

• The Service is offered on a monthly subscription basis with tiered pricing (Starter, Pro, Business).
• Automatic renewal disclosure: All subscriptions automatically renew at the end of each billing period (monthly or annual) at the then-current rate until you cancel. By subscribing, you expressly agree to these recurring charges. Payments are processed by Stripe using the payment method you provide at checkout.
• Easy cancellation: You may cancel your subscription at any time from Settings > Subscription or by contacting support@overtheroad.ai. Cancellation takes effect at the end of the current billing period. You will not be charged again after cancellation.
• Pre-authorization: By starting a subscription (including a free trial), you authorize us to charge your payment method on a recurring basis. You will receive a confirmation email for each charge.
• We reserve the right to change pricing with 30 days' notice via email.
• Refunds are not provided for partial billing periods. See our Refund Policy for details.
• Charges will appear on your bank or credit card statement as "OVERTHEROAD.AI" or "MILISEC SOLUTIONS."
• Subscription charges are non-refundable except where required by law or as described in our Refund Policy. If you believe a charge was made in error, contact support@overtheroad.ai before initiating a chargeback with your bank. We will review and resolve valid billing errors within 5 business days.

5. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulations (including FMCSA, DOT, or state transportation regulations).
• Attempt to gain unauthorized access to the Service or its related systems.
• Interfere with or disrupt the integrity or performance of the Service.
• Use the Service to store or transmit malicious code or content.
• Resell, sublicense, or provide access to the Service to third parties without our written consent.

6. Your Data

• You retain ownership of all data you input into the Service (loads, invoices, expenses, documents, rate confirmations, broker information, facility information, etc.) — and of any data you submit through our public tools (Check-A-Load, Performance, IFTA, and similar lead-magnet tools).
• You grant us a non-exclusive, worldwide, royalty-free license to store, process, analyze, and use the data you submit to operate, improve, and analyze the Service — including building broker scores, lane benchmarks, facility wait-time histories, fraud detection, model training, and the aggregate statistics we display to other users.
• Public displays are aggregate-only. Anything we surface to other users (broker payment averages, lane $/mile, facility wait minutes, etc.) is shown only in aggregate form computed across many users. Your individual transactions, rates, and counterparties are never displayed to other users in a way that identifies you or your business.
• We do not sell your personal information. Not to brokers, factoring companies, insurance providers, or any third party for their marketing purposes. "Personal information" means data that identifies you or your business — your name, contact information, account credentials, EIN/SSN, bank or payment data, and your individual loads, invoices, settlements, and transactions.
• We may license aggregate, de-identified benchmarks. We may share or license commercial benchmark datasets computed across many users — for example, a broker's platform-wide average days-to-pay, a lane's $/mile range, or a facility's typical wait time. These datasets contain no information that can be used to identify you, your business, or any specific transaction. This is the same kind of aggregate market data that industry benchmarks like DAT, FreightWaves, and Ansonia publish today.
• Deletion on request. You may request deletion of your data at any time by emailing support@overtheroad.ai or using the deletion tool in your account Settings. We will complete the deletion within 30 days. After deletion, we may retain only aggregate statistics that can no longer be linked to you (e.g., a broker's platform-wide average days-to-pay computed across many users) and records required by law.
• You are responsible for the accuracy of data you enter or import into the Service.
• Your right to submit. By submitting any data to the Service or our public tools, you represent and warrant that you have the right to do so — including any data that identifies third parties (brokers, shippers, consignees, drivers, etc.). You agree to indemnify and hold OverTheRoad.AI and Milisec Solutions LLC harmless from any claim arising from data you submitted without authorization. If you become aware that data you submitted should not have been submitted, email support@overtheroad.ai and we will remove it.
• Acceptance receipt. When you submit data through our public tools, we record the version of these Terms in effect at the time, the timestamp of your submission, your IP address, and your user-agent string as a record of your acceptance. This receipt may be used as evidence of your agreement to these Terms in the event of a dispute.
• Our handling of your data is governed by our Privacy Policy.

7. Third-Party Integrations

The Service allows you to connect third-party accounts (Plaid, Samsara, QuickBooks, etc.). When you authorize an integration:

• You authorize us to access and sync data from those services on your behalf.
• You are responsible for complying with the terms of those third-party services.
• We are not responsible for the availability, accuracy, or actions of third-party services.
• You may disconnect any integration at any time from your account settings.

8. Notifications

The Service delivers notifications via email and in-app alerts. Notification types include invoice updates, compliance reminders, IFTA deadlines, low balance alerts, and load delivery confirmations. You may customize which notifications you receive from your Settings page. SMS notifications are not currently offered.

9. AI-Powered Features

The Service includes AI-powered features (chat assistant, document parsing, load scoring, cash-flow forecasting). These features are provided as tools to assist your decision-making:

• AI outputs are informational and should not be treated as legal, financial, or regulatory advice.
• You are solely responsible for verifying AI-generated outputs before relying on them (including IFTA calculations, compliance statuses, and financial projections).
• We do not guarantee the accuracy or completeness of AI-generated content.
• AI-extracted data from uploaded documents (rates, dates, addresses, broker information) may contain errors. You are responsible for reviewing all extracted fields before generating invoices or taking any business action. OverTheRoad.ai is not liable for financial losses resulting from unreviewed or uncorrected AI extraction errors.

9a. IFTA Calculations

OverTheRoad.ai generates IFTA estimates based on the mileage and fuel data you provide or import. The accuracy of your IFTA calculation depends entirely on the accuracy and completeness of your input data.

• We do not independently verify mileage records, fuel purchases, or state tax rates.
• IFTA tax rates used in calculations may not reflect current quarterly rates — you are responsible for confirming current rates with your base jurisdiction before filing.
• OverTheRoad.ai does not file IFTA returns on your behalf. You are responsible for submitting your own quarterly IFTA return to your base jurisdiction.
• We are not liable for penalties, interest, or assessments resulting from IFTA underpayments, late filings, or filing errors.

9B. Co-Driver AI Actions

• Opt-In Requirement. The Co-Driver AI Actions feature, which allows the AI assistant to create, modify, and send records on your behalf, requires explicit opt-in through your account Settings. By enabling AI Actions, you authorize the Service to execute the actions you confirm through the chat interface.
• Confirmation Requirement. All write actions — including but not limited to creating loads, sending invoices, creating compliance items, and modifying account settings — require your explicit confirmation before execution. You are solely responsible for reviewing confirmation prompts before tapping Confirm. OverTheRoad.ai is not liable for actions taken following your confirmation.
• Irreversible Actions. Certain actions, including sending invoice emails to brokers, cannot be recalled once executed. Co-Driver clearly identifies irreversible actions in the confirmation prompt. Exercise particular care when confirming invoice sends.
• Account Management Actions. Co-Driver may update your Clerk account settings including phone number, email address, active sessions, and team member access when you instruct it to do so and confirm the action. Email changes require verification of the new address before taking effect.
• Audit Trail. All Co-Driver write actions are logged with a timestamp and the original message that triggered the action. You may view this log in your account Settings. This log is retained for 12 months.
• Opt-Out. You may disable AI Actions at any time in Settings. Disabling AI Actions does not affect read-only Co-Driver capabilities.

10. Disclaimers

• The Service is provided "as is" and "as available" without warranties of any kind, express or implied.
• We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
• We are not a licensed accounting firm, law firm, or regulatory compliance consultant. The Service is a software tool — not professional advice.
• IFTA reports, compliance alerts, and financial projections generated by the Service are based on the data you provide and may contain errors. You are responsible for reviewing and verifying all outputs before filing or acting on them.
• OverTheRoad.ai is not affiliated with or endorsed by the Federal Motor Carrier Safety Administration (FMCSA), the Department of Transportation (DOT), or any state transportation authority. The Service does not constitute legal compliance advice. You are solely responsible for ensuring your operations comply with all applicable federal, state, and local transportation regulations.
• Broker payment analytics, load profitability scores, and cash-flow projections are based on platform-aggregated data and historical patterns. They do not constitute guarantees of future payment behavior or financial outcomes. We make no warranty as to the accuracy, completeness, or timeliness of broker intelligence data.
• We are not responsible for the accuracy of data imported from third-party sources, including ELD providers, fuel card exports, or accounting software. Imported data is processed as provided. You are responsible for verifying that imported data is accurate and complete before relying on it for IFTA filings, tax reporting, or financial decisions.
• Any third-party services, factoring companies, brokers, or external resources referenced or recommended through the Service are provided for informational purposes only. We do not endorse, guarantee, or take responsibility for the products, services, or practices of any third party.
• Certain features may be designated as beta, experimental, or preview. These features are provided without warranty and may be modified, suspended, or discontinued without notice.
• OverTheRoad.ai is a software platform. We do not provide banking, lending, payment processing, factoring, or financial advisory services directly. Any financial services referenced through the platform are provided by licensed third-party providers.

11. Limitation of Liability

To the maximum extent permitted by law, Milisec Solutions LLC, OverTheRoad.ai, and their respective owners, members, officers, directors, employees, agents, affiliates, and representatives (collectively, the "Company Parties") shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, data, or business opportunities, arising from your use of the Service. The Company Parties' total aggregate liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

Without limiting the foregoing, we are not liable for any penalties, fines, assessments, interest, or other costs imposed by any government authority resulting from IFTA filings, tax submissions, compliance documents, or any other regulatory filings generated using the Service. You are solely responsible for reviewing and verifying all outputs before filing with any government agency.

12. Indemnification

You agree to indemnify, defend, and hold harmless Milisec Solutions LLC, OverTheRoad.ai, and their respective owners, members, officers, directors, employees, agents, affiliates, and representatives (the "Company Parties") from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (i) your use of the Service; (ii) your violation of these Terms; (iii) your violation of any applicable law or regulation; or (iv) any content you create, publish, or distribute in connection with the Service. Each party's indemnification obligations are limited to direct damages not exceeding $10,000 or the amount paid for the Service in the preceding 12 months, whichever is greater.

13. Termination

• You may terminate your account at any time by canceling your subscription and contacting support@overtheroad.ai.
• We may suspend or terminate your access if you violate these Terms or engage in conduct that is harmful to the Service or other users.
• Upon termination, your data will be retained for 30 days, then permanently deleted unless you request earlier deletion.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notification at least 15 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict of law provisions.

16. Dispute Resolution

Any dispute arising out of or relating to these Terms, the Service, or your relationship with Milisec Solutions LLC and/or OverTheRoad.ai shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Minnesota. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm. Either party may also pursue claims in small claims court if the claim falls within that court's jurisdictional limits. To the extent any court finds the arbitration clause unenforceable, disputes shall be resolved in the state or federal courts located in Minnesota.

17. Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Milisec Solutions LLC or OverTheRoad.ai.

18. Intellectual Property

All content, features, and functionality of the Service — including but not limited to the software, design, text, graphics, logos, and trademarks — are owned by Milisec Solutions LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

You retain ownership of all data you input into the Service. You grant us a non-exclusive license to use, process, analyze, and display your data to operate, improve, and analyze the Service, and to generate the aggregate benchmarks shown to other users. The license to display your individual data terminates when you delete your account; aggregate statistics derived from your data while it was active may be retained as described in Section 6.

19. Free Trial

We may offer a 30-day free trial for new users. By starting a free trial you acknowledge and agree:

• A valid payment method is required to begin the trial. You will not be charged during the trial period.
• At the end of the trial, your account automatically converts to a paid subscription at the plan and price displayed during sign-up, unless you cancel before the trial ends.
• Your first charge occurs on the day the trial expires. After that, you are charged on each billing cycle (monthly or annually) until you cancel.
• You may cancel at any time during the trial at no charge from Settings > Subscription. No cancellation fee applies.
• Free trials are limited to one per person or business entity. Duplicate or fraudulent trial sign-ups may be terminated.
• Providing a payment method during trial signup constitutes your express consent to be charged automatically after the trial ends.

20. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service or any feature at any time with 30 days' notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

21. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to: acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet or telecommunications failures, or failures of third-party service providers. The affected party shall provide prompt notice and use reasonable efforts to mitigate the impact of the event.

22. Entire Agreement

These Terms, together with our Privacy Policy, Acceptable Use Policy, Refund Policy, Cookie Policy, Data Deletion Policy, Security Policy, constitute the entire agreement between you and OverTheRoad.ai and supersede all prior agreements, representations, and understandings. In case of conflict between these Terms and the Privacy Policy, the Privacy Policy controls regarding personal data.

22a. Survival

The following sections survive termination or expiration of these Terms: Sections 6 (Your Data), 10 (Disclaimers), 11 (Limitation of Liability), 12 (Indemnification), 16 (Dispute Resolution), 17 (Class Action Waiver), 18 (Intellectual Property), 23g (Partner Termination & Clawback), and this Section 22a. All accrued obligations and rights survive termination.

22b. Data Breach Notification

In the event of a data breach that compromises your personal information, OverTheRoad.ai will: (i) notify affected users within 30 days of discovering the breach via email and in-app notification; (ii) disclose the nature of the breach, the types of data affected, and the steps being taken to address it; (iii) provide guidance on protective measures you can take; and (iv) comply with all applicable state and federal breach notification laws. OverTheRoad.ai is not a licensed money transmitter; all Partner payouts via Stripe Connect are processed by Stripe, a PCI-compliant payment processor.

Section 23 version: 2026-05-07

24. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

25. Contact Us

If you have questions about these Terms, contact us at:

Email: support@overtheroad.ai

Entity: Milisec Solutions LLC, Minnesota, United States