1. Acceptance of Terms

By accessing or using OverTheRoad.ai ("the Service"), a product of Milisec Solutions LLC, a Minnesota limited liability company ("Company," "we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, do not use the Service. "You" refers to the individual or entity registering for or using the Service.

2. Description of Service

OverTheRoad.ai is a web-based back-office platform for owner-operators and small trucking fleets. The Service provides tools for load management, invoicing, IFTA reporting, compliance tracking, cash-flow forecasting, fleet monitoring, and AI-powered business assistance. The Service integrates with third-party providers including Motive, QuickBooks, Stripe, and others at your direction.

3. Account Registration

You must provide accurate and complete information when creating an account.
You are responsible for maintaining the security of your account credentials.
You must be at least 18 years old and legally authorized to operate a commercial motor vehicle business to use the Service.
You are responsible for all activity that occurs under your account.
Your account is for use by a single individual. Sharing your login credentials with others is prohibited unless you are subscribed to a plan that explicitly includes multiple user seats.

4. Subscription & Billing

The Service is offered on a monthly subscription basis with tiered pricing (Starter, Pro, Business).
Payments are processed by Stripe. By subscribing, you authorize recurring charges to your payment method.
You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period.
We reserve the right to change pricing with 30 days' notice via email.
Refunds are not provided for partial billing periods. See our Refund Policy for details.
Charges will appear on your bank or credit card statement as "OVERTHEROAD.AI" or "MILISEC SOLUTIONS."
Subscription charges are non-refundable except where required by law or as described in our Refund Policy. If you believe a charge was made in error, contact support@overtheroad.ai before initiating a chargeback with your bank. We will review and resolve valid billing errors within 5 business days.

5. Acceptable Use

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable regulations (including FMCSA, DOT, or state transportation regulations).
Attempt to gain unauthorized access to the Service or its related systems.
Interfere with or disrupt the integrity or performance of the Service.
Use the Service to store or transmit malicious code or content.
Resell, sublicense, or provide access to the Service to third parties without our written consent.

6. Your Data

You retain ownership of all data you input into the Service (loads, invoices, expenses, documents, etc.).
You grant us a limited license to process, store, and display your data solely to provide the Service to you and to generate anonymized, aggregated insights as described below.
You are responsible for the accuracy of data you enter or import into the Service.
Our handling of your data is governed by our Privacy Policy.
We may use anonymized, aggregated, non-personally-identifiable data derived from platform usage — including broker payment pattern data — for product improvement, industry research, and commercial purposes. This data cannot be used to identify any individual user or their specific business transactions.

7. Third-Party Integrations

The Service allows you to connect third-party accounts (Plaid, Motive, QuickBooks, etc.). When you authorize an integration:

You authorize us to access and sync data from those services on your behalf.
You are responsible for complying with the terms of those third-party services.
We are not responsible for the availability, accuracy, or actions of third-party services.
You may disconnect any integration at any time from your account settings.

8. SMS Notifications

By providing your phone number and opting in, you consent to receive the following operational SMS message types:

Invoice payment and aging notifications
Low bank balance alerts
Compliance document expiration reminders
IFTA deadline reminders
Load delivery confirmations
ELD fault code and HOS violation alerts

Message frequency varies based on your fleet activity and will not exceed 10 messages per day. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for assistance.

SMS is used strictly for operational and transactional purposes. We will never send marketing or promotional messages via SMS.

9. AI-Powered Features

The Service includes AI-powered features (chat assistant, document parsing, load scoring, cash-flow forecasting). These features are provided as tools to assist your decision-making:

AI outputs are informational and should not be treated as legal, financial, or regulatory advice.
You are solely responsible for verifying AI-generated outputs before relying on them (including IFTA calculations, compliance statuses, and financial projections).
We do not guarantee the accuracy or completeness of AI-generated content.
AI-extracted data from uploaded documents (rates, dates, addresses, broker information) may contain errors. You are responsible for reviewing all extracted fields before generating invoices or taking any business action. OverTheRoad.ai is not liable for financial losses resulting from unreviewed or uncorrected AI extraction errors.

9a. IFTA Calculations

OverTheRoad.ai generates IFTA estimates based on the mileage and fuel data you provide or import. The accuracy of your IFTA calculation depends entirely on the accuracy and completeness of your input data.

We do not independently verify mileage records, fuel purchases, or state tax rates.
IFTA tax rates used in calculations may not reflect current quarterly rates — you are responsible for confirming current rates with your base jurisdiction before filing.
OverTheRoad.ai does not file IFTA returns on your behalf. You are responsible for submitting your own quarterly IFTA return to your base jurisdiction.
We are not liable for penalties, interest, or assessments resulting from IFTA underpayments, late filings, or filing errors.

9B. Co-Driver AI Actions

Opt-In Requirement. The Co-Driver AI Actions feature, which allows the AI assistant to create, modify, and send records on your behalf, requires explicit opt-in through your account Settings. By enabling AI Actions, you authorize the Service to execute the actions you confirm through the chat interface.
Confirmation Requirement. All write actions — including but not limited to creating loads, sending invoices, creating compliance items, and modifying account settings — require your explicit confirmation before execution. You are solely responsible for reviewing confirmation prompts before tapping Confirm. OverTheRoad.ai is not liable for actions taken following your confirmation.
Irreversible Actions. Certain actions, including sending invoice emails to brokers, cannot be recalled once executed. Co-Driver clearly identifies irreversible actions in the confirmation prompt. Exercise particular care when confirming invoice sends.
Account Management Actions. Co-Driver may update your Clerk account settings including phone number, email address, active sessions, and team member access when you instruct it to do so and confirm the action. Email changes require verification of the new address before taking effect.
Audit Trail. All Co-Driver write actions are logged with a timestamp and the original message that triggered the action. You may view this log in your account Settings. This log is retained for 12 months.
Opt-Out. You may disable AI Actions at any time in Settings. Disabling AI Actions does not affect read-only Co-Driver capabilities.

10. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied.
We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components.
We are not a licensed accounting firm, law firm, or regulatory compliance consultant. The Service is a software tool — not professional advice.
IFTA reports, compliance alerts, and financial projections generated by the Service are based on the data you provide and may contain errors. You are responsible for reviewing and verifying all outputs before filing or acting on them.
OverTheRoad.ai is not affiliated with or endorsed by the Federal Motor Carrier Safety Administration (FMCSA), the Department of Transportation (DOT), or any state transportation authority. The Service does not constitute legal compliance advice. You are solely responsible for ensuring your operations comply with all applicable federal, state, and local transportation regulations.
Broker payment analytics, load profitability scores, and cash-flow projections are based on platform-aggregated data and historical patterns. They do not constitute guarantees of future payment behavior or financial outcomes. We make no warranty as to the accuracy, completeness, or timeliness of broker intelligence data.
We are not responsible for the accuracy of data imported from third-party sources, including ELD providers, fuel card exports, or accounting software. Imported data is processed as provided. You are responsible for verifying that imported data is accurate and complete before relying on it for IFTA filings, tax reporting, or financial decisions.
Any third-party services, factoring companies, brokers, or external resources referenced or recommended through the Service are provided for informational purposes only. We do not endorse, guarantee, or take responsibility for the products, services, or practices of any third party.
Certain features may be designated as beta, experimental, or preview. These features are provided without warranty and may be modified, suspended, or discontinued without notice.
OverTheRoad.ai is a software platform. We do not provide banking, lending, payment processing, factoring, or financial advisory services directly. Any financial services referenced through the platform are provided by licensed third-party providers.

11. Limitation of Liability

To the maximum extent permitted by law, OverTheRoad.ai and its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of revenue, data, or business opportunities, arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.

Without limiting the foregoing, we are not liable for any penalties, fines, assessments, interest, or other costs imposed by any government authority resulting from IFTA filings, tax submissions, compliance documents, or any other regulatory filings generated using the Service. You are solely responsible for reviewing and verifying all outputs before filing with any government agency.

12. Indemnification

You agree to indemnify and hold harmless OverTheRoad.ai from any claims, damages, or expenses arising from your use of the Service, your violation of these Terms, or your violation of any applicable law or regulation. Each party's indemnification obligations are limited to direct damages not exceeding $10,000 or the amount paid for the Service in the preceding 12 months, whichever is greater.

13. Termination

You may terminate your account at any time by canceling your subscription and contacting support@overtheroad.ai.
We may suspend or terminate your access if you violate these Terms or engage in conduct that is harmful to the Service or other users.
Upon termination, your data will be retained for 30 days, then permanently deleted unless you request earlier deletion.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or an in-app notification at least 15 days before the changes take effect. Continued use of the Service after changes take effect constitutes acceptance.

15. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Minnesota, without regard to conflict of law provisions.

16. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Service shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved within 30 days, either party may submit the dispute to binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules. Arbitration shall take place in Minnesota. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm.

17. Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive any right to participate in a class action lawsuit or class-wide arbitration against Milisec Solutions LLC or OverTheRoad.ai.

18. Intellectual Property

All content, features, and functionality of the Service — including but not limited to the software, design, text, graphics, logos, and trademarks — are owned by Milisec Solutions LLC and are protected by United States and international copyright, trademark, and other intellectual property laws.

You retain ownership of all data you input into the Service. You grant us a limited, non-exclusive license to use, process, and display your data solely for the purpose of providing the Service. This license terminates when you delete your account.

19. Free Trial

We may offer a free trial period for new users. At the end of the free trial:

Your account will automatically convert to a paid subscription at the plan and price displayed during sign-up, unless you cancel before the trial ends.
You will be charged on the first day after the trial period expires.
You may cancel at any time during the trial at no charge from your Settings page.
Free trial availability, duration, and terms are subject to change at our discretion.

20. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service or any feature at any time with 30 days' notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

21. Force Majeure

Neither party shall be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond the reasonable control of that party, including but not limited to: acts of God, natural disasters, war, terrorism, pandemics, government actions, power failures, internet or telecommunications failures, or failures of third-party service providers. The affected party shall provide prompt notice and use reasonable efforts to mitigate the impact of the event.

22. Entire Agreement

These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and OverTheRoad.ai and supersede all prior agreements, representations, and understandings.

23. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

24. Contact Us

If you have questions about these Terms, contact us at:

Email: support@overtheroad.ai

Entity: Milisec Solutions LLC, Minnesota, United States